Order

Can I place an order without a login?

No, to place an order online you must have a customer account. If you do not wish to order via the website, you can contact us by following this link contactez-nous

I would like technical information and advice before ordering. Who can I contact?

You can contact us directly via our online chat or via our contact

Can your sales representative come to my home?

Yes, we have representatives all over Belgium. By appointment, they can advise you on your construction projects. Contact

What happens after I place my order?

You will receive an order confirmation. If you do not receive a confirmation, please contact us. Contact

How do I change my order?

If you wish to modify your order, please contact us by phone at 010.24.76.00

I've changed my mind, can I cancel my order?

Yes, when you receive your order confirmation, please let us know as soon as possible that you wish to cancel your order.

Please note that personalized orders, such as custom-made products, cannot be cancelled, exchanged or refunded!